CicadaVPN Privacy FAQ

1. Does CicadaVPN keep logs of my activity?

No, CicadaVPN is a no-logs VPN. We do not store or track any of your online activity while you are connected to our servers. This means we do not log your browsing history, connection timestamps, IP addresses, or bandwidth usage.

2. What personal information does CicadaVPN collect?

CicadaVPN collects minimal information necessary to manage your account and provide our services. This includes:

Email Address: Used to create and manage your account.
Payment Information: Processed securely via Stripe, we do not store credit card details.

We do not collect any data related to your online activity, browsing habits, or connection logs.

3. How does CicadaVPN protect my data?

CicadaVPN uses industry-standard encryption protocols such as WireGuard to secure your connection and protect your data. All traffic between your device and our servers is encrypted, ensuring that third parties cannot intercept or access your information.

We also regularly update and monitor our infrastructure to protect against security threats and vulnerabilities.

CicadaVPN does not share, sell, or rent your personal information to third parties. We are committed to your privacy and will only disclose information if legally required by authorities in compliance with applicable laws.

However, because we do not log any usage data, there is no information available to share about your online activity.

5. What happens if the government requests my data?

CicadaVPN has been designed with privacy in mind. Since we do not keep any logs of your online activity, there is no identifiable data to provide, even if requested by government agencies. In the unlikely event that we are required to comply with such requests, we would first notify you (unless prohibited by law).

Our priority is to ensure that your privacy is protected at all times. We are also willing to relocate our operations if laws in our jurisdiction change to enforce data logging or surveillance.

6. Does CicadaVPN use cookies or tracking technologies?

CicadaVPN uses a minimal set of cookies on our website, primarily for essential functionality and account management. We do not use invasive tracking technologies or third-party analytics services that could compromise your privacy. You can adjust your cookie settings in your browser at any time.

7. Can I delete my CicadaVPN account and personal data?

Yes, you can request the deletion of your account and any associated personal data at any time. Simply contact our support team at support@cicadavpn.com, and we will process your request.

Yes, CicadaVPN complies with the General Data Protection Regulation (GDPR) and other applicable privacy regulations. We respect your rights to access, modify, and delete your personal data. For any data-related requests, contact us at support@cicadavpn.com.

9. How does CicadaVPN handle DNS queries?

CicadaVPN routes your DNS queries through our secure servers to prevent DNS leaks and ensure your online activity remains private. We do not log or monitor your DNS requests, ensuring that your browsing history remains confidential.

10. How can I learn more about CicadaVPN’s privacy practices?

For more details on our privacy practices, please review our Privacy Policy. If you have further questions, feel free to contact us at support@cicadavpn.com.